Privacy Policy

Zept Inc. - December 19, 2017 Version

Consent

By using our website or services, you consent to the practices described in this policy.

What We Collect

This privacy policy applies to visitors to our website and to customers who create an account with us. The information collected on this website and through our services is collected by Zept or our vendors on behalf of Zept and our affiliates.

Website

When you visit our website, we use some typical tools to understand our users’ use of our site and services as well as to improve our services. When you sign on to our services, we collect information from you.

As of the date of this privacy policy, our analytics providers are:

  • Facebook Ads Conversion Tracking

  • Facebook Analytics

  • Google Analytics

  • Google Tag Manager

  • Intercom.io

  • Rollbar

  • Segment.io

For any of our third party service providers, you need to review their privacy policies to understand how your data is handled. The third party service providers listed in this policy are current as of the date of this policy. Zept will endeavor to update users when it changes service providers, but we cannot guarantee that our update will be contemporaneous.

Mailing List

We offer the option to sign up for our mailing list without using our services. We also have a mailing list for users of our services. When you sign up to receive our newsletter, we collect the personal information that you provide in the sign-up process, such as your first and last name and email address.

Customers

When you enter the site or sign up to use Zept, we collect the personal information that you provide in the sign-up process, such as your first and last name, email address, physical address, and payment information.

Whatever content you upload is stored by Zept.

Use

We use your personal information for internal purposes only, such as to provide you with access to the Site and Services, to send out the newsletter, and to otherwise communicate with you.

Sometimes, we may access a third-party service provider, like Facebook, Twitter, or LinkedIn, to enhance your experience, such as using these providers to authenticate your identity for signing in to Zept, with your permission and credentials that you have provided to us. You are able to remove those credentials and remove our access to those services. In such cases, your use of those services will be governed by their privacy policies and terms of service, and we cannot make a guarantee about what information they gather from use of their services.

We also use cookies (a small text file placed on your computer to identify your computer and browser) and Web beacons (a file placed on a website that monitors usage) to improve the experience of our site. You can reset your Web browser to refuse all cookies or to indicate when a cookie is being sent. If you refuse all cookies, you will not be able to log into our services on the site since cookies are used for authentication.

We Share With Whom

We also contract with third-party service providers to host our servers and databases and to provide other services to us.

Our service providers access or use any information or data they may have access to while providing services to Zept or its customers.

If you make a payment, we use a payment processor to process your payment. In order to do that, the processor receives the payment info you provide.

We post, or allow our sponsors or vendors to post, advertisements on our site. Their advertisement may contain gifs or cookies that track your interaction with our site and their advertisement.

Security

We try our best to provide you with leading security practices, like using strong passwords to manage our network, limiting admin access to our network to a limited number of humans, and encrypting all requests via a secure connection (HTTPS). Indeed, if you attempt to access our site using http, you will be redirected to an https address. However, no data transmission on the Internet or on a network is 100% secure, so we cannot make a guarantee. Take care to manage access to the computers and devices where you are logged in to our application.

We use https on our site exclusively, which means all your transmissions of data are encrypted in transit. We also currently use Auth0 to authenticate users.

What Data Is Sent Outside Canada and Where

To use third party service providers, we send your data outside of Canada, often to the United States. These service providers may additionally transmit data further.

Government Requests

Notwithstanding anything to the contrary in this policy, we may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation, or legal request or to protect the safety, property, or rights of Zept or others. However, nothing in this policy is intended to limit any legal defenses or objections that you may have to a third party or government request to disclose your information.

Data Retention

Zept retains data for the use of the Services.

Data Access and Correction

You may review and correct for accuracy and completeness any data we are reasonably able to link to you based on a written request you make to us. You may contact us as detailed below. We charge an administrative fee to cover costs of any requests, which payment must be made in advance.

Change of Control

If Zept is ever involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your information may be sold or transferred as part of that transaction. The promises in this policy will apply to your information as transferred to the new entity, including your right to delete your account entirely from our databases and all of the data associated with it from within the application. Because many of our service providers are in the US so may continue to store your data, your contributions to the service may still appear but will be anonymized.

Changes and Contact Information

From time-to-time, we need to make changes to our Privacy Policy to account for new features or for other reasons. When such changes occur, you are able to view the new document on our site. By continuing to use our service, you are consenting to the revised policy. If you have inquiries concerns about our policy, please forward them to our Privacy Officer. We have appointed Jonathan Larson as our Privacy Officer.